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  1. Submitting revisions to the draft report was very difficult. I had 3 revisions. The first one was duplicated 3 times instead of saving three separate ones. The second when posted refused to accept the correct section of the report that I had entered; it changed it to a different section of its own accord. I tried it twice, and it did it every time. So instead of 3 revisions, I now have 6, 3 of which are either duplicate or incorrect because of MyCSF. I have no way to delete the incorrect revisions once added. The interface needs to be…

    2 votes

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  2. Would love to see a dark theme for MyCSF. I tend to find myself in MyCSF for extended periods of time and the all-white on my large monitor is blinding.

    3 votes

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  3. Can the offline assessment be made available in an interim assessment

    4 votes

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  4. Confirmation that an upload is occurring and a progress bar.

    6 votes

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  5. We see 9.6 in the dropdown box but I cannot select it.

    2 votes

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    0 comments  ·  Help  ·  Admin →
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  6. MyCSF needs to have a job that runs which ranks the controls on a level of strictness and removes duplicate controls that are less strict when they provide the same coverage. Often times, we see multiple of the same controls (with just a timeframe changed, more requirements than one another, etc.). Removing duplication would help speed up certification.

    Ex: 1141.01bCMSSystem.12 - The organization
    1. disables accounts of users posing a significant risk immediately, not to exceed 30 minutes after discovery of the risk.

    11962.01bNYDOHSystem.3 - The organization
    1. disables accounts of users posing a significant risk within 60 minutes of…

    8 votes

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  7. Description of how the Systems are Accessed by all parties should be a separate column and not embedded in the Description portion. It is not intuitive that Access is part of the Description. Access is a separate attribute and should be treated as such.

    2 votes

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  8. It would be helpful for Tasks to come back in a state that can be edited. Most of the time the QA sends something back that needs edited, and the Control is locked. When you attempt to get with support to help you fix it, it is a prolonged process with a lot of back and forths and delayed responses. QA and Support need to work together if the tasks are going to come back where Support needs to be engaged.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. 6 votes

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  10. Define System Documentation in the Glossary of Terms

    1 vote

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  11. The Offline Assessment spreadsheet needs a column for "Designate to Others" and to be able to import it back into MyCSF without emailing the user.

    1 vote

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  12. Glitch: When updating score dropdown, if Save is clicked just after, the score is not preserved

    3 votes

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  13. It would be beneficial to include the ability to export a list of all inheritance and their associated properties for an object to a CSV/Excel document from the Analytics report tab.

    3 votes

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  14. When the "need help?" popup shows up and suggests related pages from the MyCSF User Guide, the links just go to the User Guide landing page rather than the specific page that addresses the question.

    2 votes

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  15. Populate the Engagement Executive & CHQP on the Assessor Timesheet based on what is entered on Name & Security page. Additionally, have a dropdown for names of assessors and auto-populate CCSFP numbers when selected.

    3 votes

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  16. Unable to save the progress after uploading the documents. The Response Status: External assessor review pending. Please link evidence to the implemented level

    2 votes

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  17. Assessor view - when looking at Client ABC's homepage, notifications from Client XYZ appear on the page. To avoid potential confidentiality issues (when screen-sharing, for instance), would recommend removing notifications from organizations other than the one currently selected

    3 votes

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  18. It would be helpful to be able to export to excel HITRUST QA tasks with the Assessment Task pop-up details, including the full text of the latest HITRUST Comment and corresponding BUID for the control.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Grant the ability for external assessors to generate and use reports for their demo environment. This will allow to identify different applicable requirements based on changes on specific factor information.

    1 vote

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  20. How do I add a person under people management

    3 votes

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