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  1. Please re-configure the Reports under Analytics to ensure that Requirement ID is part of the data pull. We manage this work at a requirement level and currently, every report that we run we have to do a cross-reference to pull in the requirement ID.

    10 votes

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  2. Create a report that shows a list of the Evaluative Elements for each requirement statement similar to the Illustrative Procedures report - this will help both assessors and assessed entities with ensuring that they are meeting the EEs when working in offline testing workbooks without clicking into each requirement statement within MyCSF.

    3 votes

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  3. Move the linked illustrative procedures button/link to the main expanded view of the individual control, as oppose to having to click "More Info".

    8 votes

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  4. Currently, if we want to maintain our annual reassessment date, we need to submit our assessment on that specific date (i.e., we cannot submit an assessment earlier if it is ready). We should be able to submit at any point and mark the date of the submission, or simply keep the annual assessment date unless a different date is requested.

    6 votes

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  5. change the left to right sort order of assessment presets to align with assurance provided....r2 should be left, i1 center, e1 right.

    1 vote

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  6. In V11, when exporting controls the language removes all formatting and numbering, making it difficult to trace back actions to the sub-requirements. Given the importance of the list breakdown this should be included ASAP. If the formatting is a challenge due to Excel/CSV, the numbering should still be included.

    1 vote

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  7. At times our organization has reached our object capacity. We would like to export all of our entire object and reports, but it is currently a manually intensive process. For peace of mind, we want to export everything from a previous object, then archive or delete it. Current the process is manual with reports having to be downloaded one at a time. A bulk download and export feature would be so nice.

    1 vote

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  8. Add a button/option to the top menu bar (or in the "need help" pop-out to start a support incident. Currently customers need to either chat, email, or call in a support incident and there is no way to directly start a support incident.

    7 votes

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    1 comment  ·  Help  ·  Admin →
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  9. Can a module and/or alerting capability be built in the QA reservation system to allow External Assessors to see available QA blocks without having to “Modify” an existing customers reservation. This would assist in project planning with prospect HITRUST clients and allow Assessors to see new openings if we are trying to improve a clients QA reservation.

    6 votes

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  10. suggest related requirements that may be met with an uploaded document.
    For example, a policy is loaded to support 00.a. A dropdown or picklist would be populated with other 00.a control requirements.

    6 votes

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  11. 4 votes

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  12. 1 vote

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  13. It would be nice to see if we could have dates of when files are uploaded. It can be very confusing when evidence is similar and there is no reference date of when it got uploaded.

    1 vote

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  14. When selecting the facilities where a platform/system is running, have the option to select all facilities rather than needing to go one-by-one.

    2 votes

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  15. When completing the Platforms/Systems table, some fields are marked mandatory. The Applications & Databases fields are not. However, HITRUST QA requires something to be included here. Please mark these fields as mandatory up front to minimize these QA tasks/findings.

    2 votes

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  16. When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
    Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…

    5 votes

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  17. Under inheritance section, can a notice be populated to request user's confirmation to verify and confirm the removal of inheritance before removing inheritance, regardless of status. This will help avoid accidental removal of applicable approved inheritance.

    5 votes

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  18. It would be helpful to organize the various authoritative sources on the factors page by type, similar to how the sources are organized in Microsoft's Trust Center. See pic for their example.

    2 votes

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  19. Map CSF controls to COSO Principles in the HITRUST CSF Authoritative Sources Cross Reference

    1 vote

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  20. It appears that Salesforce does not have an SRM available. As a widely used product it may benefit many subscribers if they published an SRM for use.

    1 vote

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