MyCSF

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  1. Currently we receive an email saying "you have received 1 notification in MyCSF" and that notification in MyCSF states "You've been assigned to assessment: The Company Interim." It'd be great if the notification specifically said that the interim letter was posted.

    12 votes

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    Started  ·  0 comments  ·  Notifications & Alerts  ·  Flag idea as inappropriate…  ·  Admin →
  2. 43 votes

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    Planned  ·  0 comments  ·  Notifications & Alerts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Similar to waiting for DMV or to see a doctor, continually show assessment status. For example, state there are 30 assessments ahead of our submission, and update as our submission moves up the queue. Or show submitted assessment has an estimated 8 weeks to be viewed by QA assessor and adjust as the assessment gets closer to being viewed. It would be helpful to know this.

    4 votes

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    Started  ·  0 comments  ·  Notifications & Alerts  ·  Flag idea as inappropriate…  ·  Admin →
  4. In MyCSF make something visible to both the customer and assessor when the QA is being expedited.

    3 votes

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  5. When issues or bugs happen, it would be helpful to notify clients via notification or Red Flag Message in the tool to inform them. This would show the informed and proactive communication from HITRUST to the Clients to improve their experience within the MyCSF tool.

    5 votes

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  6. Allow notifications from test environments to be turned off.

    11 votes

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  7. Put a countdown timer on the expiration date of an account.

    2 votes

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