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CAP Usability Issues
When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…2 votes -
CAP Management is far too time consuming
CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.2 votesThis is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative.
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Implement a "Preview" CAPs option
Implement a "Preview" CAPs option before a "Generate" CAPs once the assessment is complete to enhance the QA process, allowing for the client to vet the caps and make sure they are confirmed allowing for more completeness, accuracy and integrity to the overall process.
2 votes -
Assessors shouldn't have to do anything on "not started" CAPs at interim
It would be nice that if a CAP is not started that MyCSF would be aware of such and not expect the assessor to do anything at interim. This would include attaching documentation since there is technically nothing for them to review. It is not user friendly to have to attach a document because the old score warrants it when there has not been any work done it.
1 vote -
Sort Corrective Actions Plans By Completion Date
You should be able to sort CAPs by their Scheduled Completion Date.
2 votes -
Automatic Update upon CAP completion
Provide option to automatically update MyCSF score related to CAP (Policy/Procedure/Implementation) for all requirements related to CAP upon selection of "completed" stage.
2 votes -
Allow offline work and upload to MyCSF for CAPs
Allow offline work and upload to MyCSF for CAPs
14 votes -
Clearer Guidance for CAPs needed for HITRUST QA
When a client goes in and enters in their Corrective Action Plans, I think it would be helpful to have some supplementary guidance within the CAP form that describes what information HITRUST’s Assurance Team is going to expect during QA. As it stands now, there is very little context on what a client needs to provide in the ‘Corrective Action Plan’ box and it leads to some mixed results from the QA team. It would also be nice to understand the scored maturities within the CAP form rather than having to click out of the CAP box to see what…
2 votes -
Automatically generate a generic CAP for requirements scored with a deficiency
Have an option to automatically generate a CAP entry for all requirements scored with a gap. CAP name would include (Auto "control name" )
1 vote -
Why is this a CAP
Within the UI when something is a CAP add a button that would show why something is a CAP. This would need to include the math behind the requirement and/or control reference.
4 votes -
More Specific CAP Permissions (Create, Read, Update, Delete)
Currently, the "Can Manage CAPs?" checkbox allows a user to both Add and Delete CAPs. Allow for an Admin to specify if the user should be able to Create, Read, Update, and/or Delete CAPs.
13 votes -
Assign CAP to User
Allow a CAP be assignable to a User in an Organization. This wouldn't permit them to add new CAPs or link to Statements, but would allow them to modify the fields of CAPs they're assigned.
9 votes -
Enhance CAP Notifications
Assign individual users to a milestone and notify of approaching milestone completion date. This would enhance the functionality of the CAP module to include milestone approach date.
2 votes -
Show # of CAPs on CAPs page
The number of CAPs listed should be clearly displayed at the top of the "Corrective Action Plans" page.
8 votes -
Hyperlinks in CAPs page
In the "Corrective Action Plan" modal / pop-up accessible by pressing the "Edit" button for a single CAP listed in the "Corrective Action Plans" page: The "Linked Statements" area should contain hyperlinks. Specifically, the "Assessment", "Domain", and "Baseline Unique ID" columns should all be populated with hyperlinks.
3 votes -
Remove the "Load More CAPS" button
In the CAP listing, the view doesn't display all CAPs by default. Instead, a "Load More CAPS" button needs be pressed. Please change this behavior so that the CAPs all load by default without the need to keep pressing this button.
3 votes -
Mouse cursor on the Corrective Action Plans page / list
The mouse cursor icon when mousing over rows of the 'Corrective Action Plans' page (where all of the CAPs are listed in a table) is confusing. It always displays as a hand when mousing over any part of the CAPs table, which makes me think I'm mousing over a link. However, the only links in the table are buttons in the far-right of the table. I think this is a bug. The fix is to correct the cursor icon when mousing over the non-linked areas of the table.
1 vote -
Increase "Corrective Action" field in CAPs pop-up
In the "Corrective Action Plan" modal / pop-up accessible by pressing the "Edit" button for a single CAP listed in the "Corrective Action Plans" page: The "Corrective Action" field is way too small. It's only 3 lines tall, and it makes it very, very hard to read.
1 vote
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