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  1. When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
    Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…

    2 votes

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    Planned  ·  1 comment  ·  Corrective Action Plans (CAPs)  ·  Flag idea as inappropriate…  ·  Admin →

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  2. CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
    There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
    There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
    It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.

    2 votes

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    0 comments  ·  Corrective Action Plans (CAPs)  ·  Flag idea as inappropriate…  ·  Admin →

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    This is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative. 

  3. Can you add the External Inheritance status to the main page for the Assessor view also? The status is displayed on our client's view and it would be good to have the same status in the Assessor view so that we can track and ensure our clients indeed submitted the inheritance requests to the external entity.

    4 votes

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    Planned  ·  0 comments  ·  Inheritance & Shared Responsibility  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Currently, only Subscribers can view the dedicated Inheritance screen. This includes the "Download CSV" button allowing for export of Inheritance data. This data is crucial to be available for test plan development for External Assessors outside of MyCSF. Beyond that, Subscribers look to their External Assessors to guide and assist them in using inheritance, which is difficult when we do not have access to that panel. Please consider allowing External Assessor roles to view and export all inheritance information and screens within MyCSF

    18 votes

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    Planned  ·  0 comments  ·  Inheritance & Shared Responsibility  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Similar to the Certification badge icon, create and place new "Inheritance" badge on Org Home page to quickly identify which of the assessment(s) listed have been published for External Inheritance with a hover-over pop-up dialogue box with either of the following content: "Enabled on [Effective Date]" or "Disabled on [Effective Date]".

    8 votes

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  6. MyCSF should have a capability that allows user to fill-out an Excel spreadsheet so that users can import it into their Assessment without having to do it one-by-one within the interface.

    17 votes

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    Planned  ·  3 comments  ·  Inheritance & Shared Responsibility  ·  Flag idea as inappropriate…  ·  Admin →

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  7. You should be able to sort CAPs by their Scheduled Completion Date.

    2 votes

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  8. The process by which we as assessors take to determine what controls need sample testing is time-consuming and tedious. Since all the information is in MyCSF - why not make it much easier for us and develop the test plan automatically based on scope and factors? At least give us a list of which controls need testing and we can place that in the excel spreadsheet format.

    7 votes

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    Planned  ·  1 comment  ·  Documents & Evidence  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Customers lose visibility of the percentage number displayed in the inheritance request box when changing the browser zoom. Update display characteristics to dynamically change text size so a number is always present regardless of zoom. Zoom from 75% up to 150 percent should be supported.

    2 votes

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  10. Field Update
    - Please add "Response Date" column in the table to analyze our SLA matrix
    - "Filter" : Please provide "Select All" checkbox so that by unchecking it we can select the required filter, right now, all fields and data items are marked in "Filter", it takes time to deselect every one of them.
    - Show total count for "All" like you have count specified for other fields e.g. "Approved (3000), Rejected (40)...et.c

    2 votes

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  11. Once a control is selected for inheritance and the details are entered the inheritance button should change to another color. It would allow users to more easily track what work has already been completed and allow you a feature to develop reporting upon for what is currently selected.

    3 votes

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  12. Allow offline work and upload to MyCSF for CAPs

    14 votes

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  13. In the kanban view, the little (i) icons can be moused over to see how many outstanding items exist for the assessed entity, the assessor, or HITRUST. It would be helpful if there was a 4th task "owner" listed to reflect how many outstanding inheritance requests exist which are preventing the assessment from leaving the phase / state. Right now these are all showing up under the assessed entity, but in reality the assessed entity could be waiting for one of their service providers to approve their inheritance requests.

    2 votes

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  14. 5 votes

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  15. Integrate the Shared Responsibility Matrix (SRM) into the inheritance selection process. Currently, it is feasible for a subscriber to select inheritance for a requirement that is categorized as not inheritable in the SRM. Recently, a customer submitted inheritance, which was ultimately rejected. Upon further research, HITRUST support indicated that the requirement was not inheritable, as described in the SRM. A subscriber should not be able to select inheritance for those requirements defined as not inheritable.

    6 votes

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  16. It would be great if there was an option to sort/filter requirements based on the Unique ID, not just the level or control.

    30 votes

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    Planned  ·  1 comment  ·  Performing & Submitting Assessments  ·  Flag idea as inappropriate…  ·  Admin →

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  17. In the modal accessible from the general documents page used to show the requirement statements that are linked to a particular document, the requirement statement text should be a hyperlink leading to that requirement statement. See pic.

    3 votes

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  18. When you have a level 3 Requirement statement, can the level 1 and level 2 requirement statement for that same control be removed from the assessment? This would remove redundancy, by not having to ask the business for evidence at each level because it would be inclusive in the level 3. This would also lower the number of overall baselines while still covering the control.

    11 votes

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    1 comment  ·  CSF & Authoritative Sources  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Currently, the "Can Manage CAPs?" checkbox allows a user to both Add and Delete CAPs. Allow for an Admin to specify if the user should be able to Create, Read, Update, and/or Delete CAPs.

    13 votes

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  20. HITRUST should create a feature to allow inheritance by domain/control rather than the whole assessment being returned for a single control/domain inheritance request.

    17 votes

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