31 results found
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CAP Usability Issues
When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…6 votes -
CAP Management is far too time consuming
CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.6 votesThis is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative.
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Display unsent External Inheritance Requests in Assessor view also
Can you add the External Inheritance status to the main page for the Assessor view also? The status is displayed on our client's view and it would be good to have the same status in the Assessor view so that we can track and ensure our clients indeed submitted the inheritance requests to the external entity.
6 votes -
Sort Corrective Actions Plans By Completion Date
You should be able to sort CAPs by their Scheduled Completion Date.
3 votes -
On Org Home page view, place an "Inheritance" badge icon next to assessment(s) published for External Inheritance
Similar to the Certification badge icon, create and place new "Inheritance" badge on Org Home page to quickly identify which of the assessment(s) listed have been published for External Inheritance with a hover-over pop-up dialogue box with either of the following content: "Enabled on [Effective Date]" or "Disabled on [Effective Date]".
8 votes -
Update Inheritance percentage selection box
Customers lose visibility of the percentage number displayed in the inheritance request box when changing the browser zoom. Update display characteristics to dynamically change text size so a number is always present regardless of zoom. Zoom from 75% up to 150 percent should be supported.
2 votes -
Inheritance Approval Table enhancement
Field Update
- Please add "Response Date" column in the table to analyze our SLA matrix
- "Filter" : Please provide "Select All" checkbox so that by unchecking it we can select the required filter, right now, all fields and data items are marked in "Filter", it takes time to deselect every one of them.
- Show total count for "All" like you have count specified for other fields e.g. "Approved (3000), Rejected (40)...et.c2 votes -
Add outstanding inheritance requests to the kanban status pop-ups
In the kanban view, the little (i) icons can be moused over to see how many outstanding items exist for the assessed entity, the assessor, or HITRUST. It would be helpful if there was a 4th task "owner" listed to reflect how many outstanding inheritance requests exist which are preventing the assessment from leaving the phase / state. Right now these are all showing up under the assessed entity, but in reality the assessed entity could be waiting for one of their service providers to approve their inheritance requests.
3 votes -
Allow External Assessors to view the Inheritance panel
Currently, only Subscribers can view the dedicated Inheritance screen. This includes the "Download CSV" button allowing for export of Inheritance data. This data is crucial to be available for test plan development for External Assessors outside of MyCSF. Beyond that, Subscribers look to their External Assessors to guide and assist them in using inheritance, which is difficult when we do not have access to that panel. Please consider allowing External Assessor roles to view and export all inheritance information and screens within MyCSF
21 votes -
Offline Inheritance Template / Bulk Inheritance Import via Excel
MyCSF should have a capability that allows user to fill-out an Excel spreadsheet so that users can import it into their Assessment without having to do it one-by-one within the interface.
17 votes -
Automated Sample Test Plan
The process by which we as assessors take to determine what controls need sample testing is time-consuming and tedious. Since all the information is in MyCSF - why not make it much easier for us and develop the test plan automatically based on scope and factors? At least give us a list of which controls need testing and we can place that in the excel spreadsheet format.
9 votes -
Requirement statement text in "linked statements for" modal should be a hyperlink
In the modal accessible from the general documents page used to show the requirement statements that are linked to a particular document, the requirement statement text should be a hyperlink leading to that requirement statement. See pic.
3 votes -
7 votes
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inheritance
Integrate the Shared Responsibility Matrix (SRM) into the inheritance selection process. Currently, it is feasible for a subscriber to select inheritance for a requirement that is categorized as not inheritable in the SRM. Recently, a customer submitted inheritance, which was ultimately rejected. Upon further research, HITRUST support indicated that the requirement was not inheritable, as described in the SRM. A subscriber should not be able to select inheritance for those requirements defined as not inheritable.
7 votes -
Allow offline work and upload to MyCSF for CAPs
Allow offline work and upload to MyCSF for CAPs
16 votes -
Unlock Doc Repository when any Task are created during QA
Unlock Doc Repository when any Task are created during QA
2 votes -
Enhance CAP Notifications
Assign individual users to a milestone and notify of approaching milestone completion date. This would enhance the functionality of the CAP module to include milestone approach date.
2 votes -
Column Option for Illustrative Procedures Report
Reporting
Please allow for a column option for the Illustrative Procedures Report. Much like the Assessment Report (Column).8 votes -
Removing the lower level nested Requirement Statements from an assessment
When you have a level 3 Requirement statement, can the level 1 and level 2 requirement statement for that same control be removed from the assessment? This would remove redundancy, by not having to ask the business for evidence at each level because it would be inclusive in the level 3. This would also lower the number of overall baselines while still covering the control.
13 votes -
Assign CAP to User
Allow a CAP be assignable to a User in an Organization. This wouldn't permit them to add new CAPs or link to Statements, but would allow them to modify the fields of CAPs they're assigned.
9 votes
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