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306 results found

  1. Under inheritance section, can a notice be populated to request user's confirmation to verify and confirm the removal of inheritance before removing inheritance, regardless of status. This will help avoid accidental removal of applicable approved inheritance.

    6 votes

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  2. suggest related requirements that may be met with an uploaded document.
    For example, a policy is loaded to support 00.a. A dropdown or picklist would be populated with other 00.a control requirements.

    6 votes

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  3. Hello, I'm having issues uploading the offline assessment to Opt1 – Shearwater Health 2022 Validated Assessment. It's saying 0 rows saved and 0 blank rows were skipped, but not updating the scores

    2 votes

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  4. There is no clear way to create a help desk ticket. When I open the "Need Help?" window there are links to suggest resolving an issue but if the problem isn't listed there's no further link or instructions on how to open and create a ticket for someone to get back to me. You need to make this option available and intuitive.

    6 votes

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    0 comments  ·  Help  ·  Admin →
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  5. Add RDS button to the top panel - not intuitive as to how to get back to the options page

    2 votes

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  6. When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
    Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…

    6 votes

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  7. Feedback Forum Access not intuitive - trying to get to the main feedback forum page but there is no link and accessing the feedback feature does not allow the user to actually navigate to the broader feedback forum itself. Usability overall for Feedback and CAPs is an issue that results in highly inefficient time usage.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
    There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
    There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
    It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.

    6 votes

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    This is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative. 

  9. Currently there doesn't seem to be a single report that can be run that would filter all requirements needing a CAP AND the assessor comments. This may overlap with upcoming offline CAP worksheets, but currently is a manual process to create something incorporating all the information internal stakeholders want to see.

    3 votes

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  10. Implement a "Preview" CAPs option before a "Generate" CAPs once the assessment is complete to enhance the QA process, allowing for the client to vet the caps and make sure they are confirmed allowing for more completeness, accuracy and integrity to the overall process.

    5 votes

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  11. Linked documents, when downloaded from the linked documents pop-up, are first previewed in the new document preview window, and when downloaded, are presented with a guid-style file name instead of the original name.

    7 votes

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  12. Having traversed four tree levels from the Assessment Selection level to a particular Linked Document in MyCSF and (subsequently) reviewed it, use of the Back-Arrow Button in the upper left of the window results in being immediately returned to the Assessment selection level (i.e. back four levels; out of the Assessment altogether) rather then the more intuitive expectation of stepping back one level at a time in the reverse of how one arrived at the Linked Document. Additionally, the "Close" button (which does follow the more expected path of closing the document and beginning the step-wise reverse traversal) may not…

    1 vote

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  13. It would be nice that if a CAP is not started that MyCSF would be aware of such and not expect the assessor to do anything at interim. This would include attaching documentation since there is technically nothing for them to review. It is not user friendly to have to attach a document because the old score warrants it when there has not been any work done it.

    2 votes

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  14. Illustrative Procedures are presented in 'narrative' form. Given that the number of 'elements' in an Illustrative Procedure factors into the scoring formula, might not be optimum as ambiguous results can arise based on individual interpretation of the number of elements (not everyone is a champion sentence parser). Ergo, suggestions for revised Illustrative Procedures could be:
    1) Bulletized elements with a numeric count provided; or
    2) Embedded numbering (e.g. 01, _02, 03, etc.) to identify each salient element again with a numeric count.

    Additionally, dynamically providing enough blank fields (i.e. # of elements * 5 maturities) in client response areas…

    6 votes

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  15. 1 vote

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  16. NO VALIDATED ASSESSMENT REPORT CREDITS AVAILABLE ASSESSMENT DOMAINS - This notification could be in RED Color?

    1 vote

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  17. Group assessments by year

    3 votes

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  18. Have the ability to have once place where interviewed names would be captured and then when populating the control artifacts, you have the ability to select from a drop down of pre-populated names and titles, instead of having to type each persons name and title for each and every control. This would save time.

    2 votes

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  19. This is especially relevant to cloned assessments in my experience, but it would be nice if MyCSF had a feature to bulk-delete uploaded documents in the "Documents" section.

    5 votes

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  20. User ID profile picture

    1 vote

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