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  1. Very confusing whether multiple people can work in an assessment at one time or not. Sometimes save works, sometimes it doesn't and reverts to previous states. Make it clear how it works with clear UX like in google docs.

    1 vote

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  2. Please re-configure the Reports under Analytics to ensure that Requirement ID is part of the data pull. We manage this work at a requirement level and currently, every report that we run we have to do a cross-reference to pull in the requirement ID.

    25 votes

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  3. Can you update the "Change / Cancellation Policy" section on the Reservation tab to include the requirement that your submission date cannot be less than 2 weeks before the QA block selected. This requirement is not written out anywhere online but is enforced.

    1 vote

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  4. It is difficult to reverse an assessment if a domain has been submitted. I am proposing making it easier for a submitter to reverse an assessment if it was submitted in error. Or add functionality so that organizational information can be updated even if a domain has been submitted for an external assessor review.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Currently, if we want to maintain our annual reassessment date, we need to submit our assessment on that specific date (i.e., we cannot submit an assessment earlier if it is ready). We should be able to submit at any point and mark the date of the submission, or simply keep the annual assessment date unless a different date is requested.

    9 votes

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  6. When selecting the facilities where a platform/system is running, have the option to select all facilities rather than needing to go one-by-one.

    2 votes

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  7. When completing the Platforms/Systems table, some fields are marked mandatory. The Applications & Databases fields are not. However, HITRUST QA requires something to be included here. Please mark these fields as mandatory up front to minimize these QA tasks/findings.

    2 votes

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  8. Move the linked illustrative procedures button/link to the main expanded view of the individual control, as oppose to having to click "More Info".

    10 votes

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  9. Steps to reproduce: Filter on rejected inheritance requests. Click "select All". Click on "remove" to delete the rejected requests. Poof! All your inheritance requests, even those already approved, will be gone. You can verify this without actually deleting them by clicking over to other views and observing all inheritance requests are selected after just selecting the rejected requests. Recovering from this bug is a manual, time consuming process.

    1 vote

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  10. It would be helpful to organize the various authoritative sources on the factors page by type, similar to how the sources are organized in Microsoft's Trust Center. See pic for their example.

    2 votes

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  11. Linking evidence throughout an assessment is time-consuming. To make it a tiny bit easier, and specifically when adding an Excel file as evidence, MyCSF should look for a LINKAGE worksheet in the uploaded workbook. If found, MyCSF should use the contents of that LINKAGE sheet to know where to link the workbook throughout the assessment.

    The contents of the linkage sheet could be as simple as:
    • column A: BUID or CVID of the requirement to link the workbook to
    • column B: Link to the Policy level (Yes/No)
    • column C: Link to the Process level (Yes/No)
    • column…

    1 vote

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  12. 5 votes

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  13. Similar to the customer's offline assessment, the external assessors would like to have this ability as well.

    2 votes

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  14. having errors when clicking on details view for myCSF HITRUST controls and details. Please advise if you can see that in logs and how I can document the error.

    1 vote

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  15. 2 votes

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  16. Add the ability to inherit specific control maturity levels (e.g., just policy, just policy and process). This will be very helpful for internal inheritance, for situations where the same policies are used by the whole organization.

    1 vote

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  17. remove acccess to previous subscriber's data if non renewal

    3 votes

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  18. Can a module and/or alerting capability be built in the QA reservation system to allow External Assessors to see available QA blocks without having to “Modify” an existing customers reservation. This would assist in project planning with prospect HITRUST clients and allow Assessors to see new openings if we are trying to improve a clients QA reservation.

    8 votes

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  19. Add a button/option to the top menu bar (or in the "need help" pop-out to start a support incident. Currently customers need to either chat, email, or call in a support incident and there is no way to directly start a support incident.

    11 votes

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    1 comment  ·  Help  ·  Admin →
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  20. Add field in Assessment Reports and Custom Dashboards to show if a requirement statement has been inherited.

    6 votes

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