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  1. 15 votes

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  2. Current CSF controls do not take into account new remote working due to pandemic. The current CSF controls are not accurately reflecting current working environment and controls.

    3 votes

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  3. Suggestion. It would be helpful if you put a link in the NEED HELP popup that indicates "Click here for User Guide"; And or as a tab at the top of every screen. Every time I have a problem, I try to figure out where the tab is. Because I am thinking of many things at once, I usually contract the Help Desk. Thank you, Anita Harris

    3 votes

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    0 comments  ·  Help  ·  Admin →
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  4. Dear Team,

    Background is in grey and letters in RED color, Really not able to read it, request you to change letters into white color or some visible color combination on all the HELP pop windows.

    Thanks

    11 votes

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    0 comments  ·  Help  ·  Admin →
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  5. User activity - would like the ability to pull reporting on assessments of returned requirements and if possible other related user activity.

    1 vote

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  6. MyCSF should have a capability that allows user to fill-out an Excel spreadsheet so that users can import it into their Assessment without having to do it one-by-one within the interface.

    17 votes

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  7. For timesheets and QA Sheets - it would be best to have this done electronically. Especially since we are remote - it's easier to have Executive and QA use the same document and electronically sign/initial.

    4 votes

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  8. The process by which we as assessors take to determine what controls need sample testing is time-consuming and tedious. Since all the information is in MyCSF - why not make it much easier for us and develop the test plan automatically based on scope and factors? At least give us a list of which controls need testing and we can place that in the excel spreadsheet format.

    9 votes

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  9. Now that Engagement Executive is being formally defined in the object, can we give that user the ability to grant assessor access to those defined in the assessor list? Today, we must reach out to the client each time to get additional access.

    15 votes

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  10. Add an RSS feed for MyCSF notifications appearing in the "Your Notifications" section of MyCSF

    3 votes

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  11. It would be helpful if external assessors could remove files linked by the assessed client in the portal. This would help reduce the chance that superflous documentation is linked or incorrect versions of documnts are attached to requirement statements.

    17 votes

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  12. Add a checkbox or field for external reviewers to sign off on requirement statement after they have reviewed them.

    1 vote

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  13. with the increased usage of MyCSF by non-US based users all dates should be switched to Month DD, YYYY format from the MM/DD/YYYY format currently used to avoid confusion

    1 vote

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  14. For requirements involving inheritance, there should be a button where the external assessors can either agree with the selected inheritance weight or disagree and suggest a new inheritance weight, similar to what exists for the maturity level scores. Rejecting the weight would send the requirement back to the client.

    5 votes

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  15. Similar to waiting for DMV or to see a doctor, continually show assessment status. For example, state there are 30 assessments ahead of our submission, and update as our submission moves up the queue. Or show submitted assessment has an estimated 8 weeks to be viewed by QA assessor and adjust as the assessment gets closer to being viewed. It would be helpful to know this.

    9 votes

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  16. Use different contrasting colors for the two options below, please.

    Response Status: External Assessor Review Complete
    Response Status: External Assessor Review Pending

    5 votes

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  17. MyCSF should have a mechanism to suggest scoping factor changes based upon a pattern of Not Applicables applied when responding to the Assessment

    5 votes

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  18. Within the UI when something is a CAP add a button that would show why something is a CAP. This would need to include the math behind the requirement and/or control reference.

    6 votes

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  19. A search bar present in the "Assessment" page which searches the entire assessment for the given search term. The only search capability currently present are in the documents repository, and it only searches the document descriptions and document names. This new assessment-wide search should consider:
    - customer comments
    - assessor comments
    - requirement IDs
    - requirement statements
    - document names
    - document descriptions
    - CAP responses
    - diary entries
    - scoping factor responses
    - (pretty much everything entered in an assessment)

    8 votes

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  20. In the modal accessible from the general documents page used to show the requirement statements that are linked to a particular document, the requirement statement text should be a hyperlink leading to that requirement statement. See pic.

    3 votes

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