340 results found
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No Active Subscriber Error Message
The No Active Subscribers error message should be more specific concerning the actual error. It currently displays when a user is not assigned to any assessments or when the subscriber account has expired. A more descriptive error message would prevent confusion and assist is resolving the actual issue earlier without client frustration.
1 vote -
Report to show the scoring breakdown of partially inherited requirement statements
Clients should be able to pull a report to show the scoring breakdown of partially inherited requirement statements. The client can better prioritize their remediation plans by knowing what their portion of the score was.
For example, a client may have partially inherited a score of 100% from a service provider with a weight of 75%. The client has not implemented this requirement in the portion of the environment that they are responsible for, so the remaining 25% of the score is 0%. Once the inheritance calculation occurs, the weighted average score that will appear in MyCSF and in their…
4 votes -
7 votes
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allow documents to be tagged as third party assurance reports in interims, bridges, and readiness assessments
Allow documents to be tagged as third party assurance reports in interims, bridges, and readiness assessments. Currently they can only be tagged as such in validated assessments.
3 votes -
15 votes
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Revise CSF controls to be in line with working from home practices.
Current CSF controls do not take into account new remote working due to pandemic. The current CSF controls are not accurately reflecting current working environment and controls.
3 votes -
User Guide - Make more apparent
Suggestion. It would be helpful if you put a link in the NEED HELP popup that indicates "Click here for User Guide"; And or as a tab at the top of every screen. Every time I have a problem, I try to figure out where the tab is. Because I am thinking of many things at once, I usually contract the Help Desk. Thank you, Anita Harris
3 votes -
Help popup window color is not enough to read
Dear Team,
Background is in grey and letters in RED color, Really not able to read it, request you to change letters into white color or some visible color combination on all the HELP pop windows.
Thanks
11 votes -
Returned Requirements Reporting
User activity - would like the ability to pull reporting on assessments of returned requirements and if possible other related user activity.
1 vote -
Offline Inheritance Template / Bulk Inheritance Import via Excel
MyCSF should have a capability that allows user to fill-out an Excel spreadsheet so that users can import it into their Assessment without having to do it one-by-one within the interface.
17 votes -
Electronic Signature for Auditors
For timesheets and QA Sheets - it would be best to have this done electronically. Especially since we are remote - it's easier to have Executive and QA use the same document and electronically sign/initial.
4 votes -
Automated Sample Test Plan
The process by which we as assessors take to determine what controls need sample testing is time-consuming and tedious. Since all the information is in MyCSF - why not make it much easier for us and develop the test plan automatically based on scope and factors? At least give us a list of which controls need testing and we can place that in the excel spreadsheet format.
9 votes -
Assigning External Assessor access
Now that Engagement Executive is being formally defined in the object, can we give that user the ability to grant assessor access to those defined in the assessor list? Today, we must reach out to the client each time to get additional access.
15 votes -
Add an RSS feed for MyCSF notifications
Add an RSS feed for MyCSF notifications appearing in the "Your Notifications" section of MyCSF
3 votes -
Give External Assessors the ability to unlink documents linked by the client
It would be helpful if external assessors could remove files linked by the assessed client in the portal. This would help reduce the chance that superflous documentation is linked or incorrect versions of documnts are attached to requirement statements.
17 votes -
Review sign off
Add a checkbox or field for external reviewers to sign off on requirement statement after they have reviewed them.
1 vote -
date format
with the increased usage of MyCSF by non-US based users all dates should be switched to Month DD, YYYY format from the MM/DD/YYYY format currently used to avoid confusion
1 vote -
Function to allow External Assessors to agree/disagree with inheritance weights
For requirements involving inheritance, there should be a button where the external assessors can either agree with the selected inheritance weight or disagree and suggest a new inheritance weight, similar to what exists for the maturity level scores. Rejecting the weight would send the requirement back to the client.
5 votes -
Show QA queue status or wait time
Similar to waiting for DMV or to see a doctor, continually show assessment status. For example, state there are 30 assessments ahead of our submission, and update as our submission moves up the queue. Or show submitted assessment has an estimated 8 weeks to be viewed by QA assessor and adjust as the assessment gets closer to being viewed. It would be helpful to know this.
9 votes -
Use different contrasting colors for the two options below, please. Response Status: External Assessor Review Complete Response Status: Ext
Use different contrasting colors for the two options below, please.
Response Status: External Assessor Review Complete
Response Status: External Assessor Review Pending5 votes
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