337 results found
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Requirement Sorting Within MyCSF
domains, this sort order (whether ascending or descending) makes it easier to quickly find specific requirements. This is especially true when working between MyCSF and an assessment test plan (typically during scoring, commenting, and evidence mapping), because test plans tend to feature this sort order also.
2 votes -
Make an Interim assessment published for inheritance to show score changes from CAPs validated as addressed from the valdiated report.
To allow Interim assessments to be "published" for inheritance to show score changes from CAPs validated as addressed and closed OR progress on CAP closure from the orginal valdiated report. This would be advantagous for service providers or clients that rely on vednor/ 3rd party maintaining HITRUST certification and uitilize the portal inheritance feature in the portal to request inheritance on applicable controls based on services being rendered.
1 vote -
open support incident via standalone button
Add a button/option to the top menu bar (or in the "need help" pop-out to start a support incident. Currently customers need to either chat, email, or call in a support incident and there is no way to directly start a support incident.
12 votes -
1 vote
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Fine-Grain Assessment Object Reversion
I suggest implementing fine-grain assessment object reversion when subscriber changes (e.g., to requirement scores, NA statements, CAPs, and external inheritance requests) are needed post-submission. Under the current system, it seems that such changes require reversion of the entire object, which then calls for revalidating all requirements (rather than just the updated ones). Fine-grain reversion would support greater assessment efficiency, less rework, and less frustration for subscribers. Also, MyCSF would more accurately reflect workflow status, without resetting the status of previously completed phases/tasks.
1 vote -
Quarterly MyCSF Release Notes
I suggest that HITRUST publishes a quarterly release note digest to summarize changes for users. Under the Release Notes section of MyCSF Help, no new notes have been published since June 2021; yet, MyCSF has changed dramatically (especially regarding workflow and status management) since this time. The digests can be published under the Release Notes section, or (even better) emailed to registered MyCSF users.
1 vote -
change sort order of presets to align with assurance levels
change the left to right sort order of assessment presets to align with assurance provided....r2 should be left, i1 center, e1 right.
1 vote -
Fix Exports so that formatting, particularly numbering, are included in the export
In V11, when exporting controls the language removes all formatting and numbering, making it difficult to trace back actions to the sub-requirements. Given the importance of the list breakdown this should be included ASAP. If the formatting is a challenge due to Excel/CSV, the numbering should still be included.
1 vote -
Configurable alerts in the QA reservation system of newly available QA blocks
Can a module and/or alerting capability be built in the QA reservation system to allow External Assessors to see available QA blocks without having to “Modify” an existing customers reservation. This would assist in project planning with prospect HITRUST clients and allow Assessors to see new openings if we are trying to improve a clients QA reservation.
8 votes -
Have Salesforce publish an SRM
It appears that Salesforce does not have an SRM available. As a widely used product it may benefit many subscribers if they published an SRM for use.
2 votes -
collaboration
Very confusing whether multiple people can work in an assessment at one time or not. Sometimes save works, sometimes it doesn't and reverts to previous states. Make it clear how it works with clear UX like in google docs.
2 votes -
Inheritance - verify before removal
Under inheritance section, can a notice be populated to request user's confirmation to verify and confirm the removal of inheritance before removing inheritance, regardless of status. This will help avoid accidental removal of applicable approved inheritance.
7 votes -
5 votes
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Add field in Assessment Report to show if requirement statement has been inherited
Add field in Assessment Reports and Custom Dashboards to show if a requirement statement has been inherited.
6 votes -
Related Requirements
suggest related requirements that may be met with an uploaded document.
For example, a policy is loaded to support 00.a. A dropdown or picklist would be populated with other 00.a control requirements.6 votes -
CAP Usability Issues
When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…6 votes -
How
There is no clear way to create a help desk ticket. When I open the "Need Help?" window there are links to suggest resolving an issue but if the problem isn't listed there's no further link or instructions on how to open and create a ticket for someone to get back to me. You need to make this option available and intuitive.
6 votes -
Update "Change / Cancellation Policy" section on the Reservation tab
Can you update the "Change / Cancellation Policy" section on the Reservation tab to include the requirement that your submission date cannot be less than 2 weeks before the QA block selected. This requirement is not written out anywhere online but is enforced.
2 votes -
New Environment test
Azure test
1 vote -
Include dates when files are uploaded
It would be nice to see if we could have dates of when files are uploaded. It can be very confusing when evidence is similar and there is no reference date of when it got uploaded.
1 vote
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