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  1. Under "Assessment Options" consider rephrasing this question as follows - the "Report Processing" piece being capitalized makes it seem like a specific offering type, which is confusing.
    - From: "Will this Assessment be submitted to HITRUST for Report Processing?"
    - To: "Will this Assessment be submitted to HITRUST for certification?" or something similar.

    2 votes

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    0 comments  ·  General Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow documents to be tagged as third party assurance reports in interims, bridges, and readiness assessments. Currently they can only be tagged as such in validated assessments.

    3 votes

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    0 comments  ·  Documents & Evidence  ·  Flag idea as inappropriate…  ·  Admin →

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  3. A search bar present in the "Assessment" page which searches the entire assessment for the given search term. The only search capability currently present are in the documents repository, and it only searches the document descriptions and document names. This new assessment-wide search should consider:
    - customer comments
    - assessor comments
    - requirement IDs
    - requirement statements
    - document names
    - document descriptions
    - CAP responses
    - diary entries
    - scoping factor responses
    - (pretty much everything entered in an assessment)

    7 votes

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    1 comment  ·  General Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Allow offline work and upload to MyCSF for CAPs

    14 votes

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    Planned  ·  2 comments  ·  Corrective Action Plans (CAPs)  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Similar to waiting for DMV or to see a doctor, continually show assessment status. For example, state there are 30 assessments ahead of our submission, and update as our submission moves up the queue. Or show submitted assessment has an estimated 8 weeks to be viewed by QA assessor and adjust as the assessment gets closer to being viewed. It would be helpful to know this.

    7 votes

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    Started  ·  0 comments  ·  Notifications & Alerts  ·  Flag idea as inappropriate…  ·  Admin →

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  6. When a client goes in and enters in their Corrective Action Plans, I think it would be helpful to have some supplementary guidance within the CAP form that describes what information HITRUST’s Assurance Team is going to expect during QA. As it stands now, there is very little context on what a client needs to provide in the ‘Corrective Action Plan’ box and it leads to some mixed results from the QA team. It would also be nice to understand the scored maturities within the CAP form rather than having to click out of the CAP box to see what…

    2 votes

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    0 comments  ·  Corrective Action Plans (CAPs)  ·  Flag idea as inappropriate…  ·  Admin →

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  7. For timesheets and QA Sheets - it would be best to have this done electronically. Especially since we are remote - it's easier to have Executive and QA use the same document and electronically sign/initial.

    4 votes

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    0 comments  ·  Performing & Submitting Assessments  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Suggestion. It would be helpful if you put a link in the NEED HELP popup that indicates "Click here for User Guide"; And or as a tab at the top of every screen. Every time I have a problem, I try to figure out where the tab is. Because I am thinking of many things at once, I usually contract the Help Desk. Thank you, Anita Harris

    3 votes

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    0 comments  ·  Help  ·  Flag idea as inappropriate…  ·  Admin →

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  9. In the kanban view, the little (i) icons can be moused over to see how many outstanding items exist for the assessed entity, the assessor, or HITRUST. It would be helpful if there was a 4th task "owner" listed to reflect how many outstanding inheritance requests exist which are preventing the assessment from leaving the phase / state. Right now these are all showing up under the assessed entity, but in reality the assessed entity could be waiting for one of their service providers to approve their inheritance requests.

    2 votes

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    Planned  ·  0 comments  ·  Inheritance & Shared Responsibility  ·  Flag idea as inappropriate…  ·  Admin →

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  10. For requirements involving inheritance, there should be a button where the external assessors can either agree with the selected inheritance weight or disagree and suggest a new inheritance weight, similar to what exists for the maturity level scores. Rejecting the weight would send the requirement back to the client.

    5 votes

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    0 comments  ·  Inheritance & Shared Responsibility  ·  Flag idea as inappropriate…  ·  Admin →

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  11. MyCSF should have a mechanism to suggest scoping factor changes based upon a pattern of Not Applicables applied when responding to the Assessment

    5 votes

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    1 comment  ·  Pre-Assessment & Scoping  ·  Flag idea as inappropriate…  ·  Admin →

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  12. for N/A requirements, change to a single "agree with N/A"

    8 votes

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    0 comments  ·  Performing & Submitting Assessments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Current CSF controls do not take into account new remote working due to pandemic. The current CSF controls are not accurately reflecting current working environment and controls.

    1 vote

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    1 comment  ·  CSF & Authoritative Sources  ·  Flag idea as inappropriate…  ·  Admin →

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  14. MyCSF should display the scoring weights that are in use for the assessment object on the assessment page to avoid confusion around which weights are being utilized.

    7 votes

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    1 comment  ·  General Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Use different contrasting colors for the two options below, please.

    Response Status: External Assessor Review Complete
    Response Status: External Assessor Review Pending

    5 votes

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    0 comments  ·  General Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Unique IDs should be apparent throughout MyCSF and within all reports and analytic tools. For example, a user should not have the click on the "Expand" button within the Assessment to view the unique IDs. Unique IDs should also be available when linking documents, rather than trying to match up the statement language. All reports and analytic tools should reference unique IDs when presenting material by requirement statement.

    40 votes

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  17. 5 votes

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    Planned  ·  1 comment  ·  Help  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 1 vote

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    0 comments  ·  CSF & Authoritative Sources  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Have an option to automatically generate a CAP entry for all requirements scored with a gap. CAP name would include (Auto "control name" )

    1 vote

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    0 comments  ·  Corrective Action Plans (CAPs)  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 1 vote

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    0 comments  ·  Analytics & Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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