open support incident via standalone button
Add a button/option to the top menu bar (or in the "need help" pop-out to start a support incident. Currently customers need to either chat, email, or call in a support incident and there is no way to directly start a support incident.
AdminDennis Palmer (Director- Customer Experience, HITRUST) shared this idea
Will Snyder commented
System has crashed and I do not know how to submit support ticket.