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  1. Assessor view - when looking at Client ABC's homepage, notifications from Client XYZ appear on the page. To avoid potential confidentiality issues (when screen-sharing, for instance), would recommend removing notifications from organizations other than the one currently selected

    2 votes

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  2. It would be helpful to be able to export to excel HITRUST QA tasks with the Assessment Task pop-up details, including the full text of the latest HITRUST Comment and corresponding BUID for the control.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. When uploading similar evidence to different controls you are presented with 3 options:

    "replace this document", "Link to the existing document", & "skip this document"

    It would be nice if there was an apply all option that you could click if you plan to link to existing documents for everything you are uploading as opposed to having to click that button 10+ times.

    2 votes

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  4. Create another access role - "User Support" that grants view all access with the ability to upload documentation and scoring (without delegation rights). Preferably with the option to track who updated scoring.

    2 votes

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  5. Unable to save the progress after uploading the documents.

    2 votes

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  6. 2 votes

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  7. It would be helpful to partially unlock the specific items/areas that QA has assigned tasks to post submission. Currently, we have to request help from the support team and it prolongs the process of QA unnecessarily.

    2 votes

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  8. domains, this sort order (whether ascending or descending) makes it easier to quickly find specific requirements. This is especially true when working between MyCSF and an assessment test plan (typically during scoring, commenting, and evidence mapping), because test plans tend to feature this sort order also.

    2 votes

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  9. When selecting the facilities where a platform/system is running, have the option to select all facilities rather than needing to go one-by-one.

    2 votes

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  10. When completing the Platforms/Systems table, some fields are marked mandatory. The Applications & Databases fields are not. However, HITRUST QA requires something to be included here. Please mark these fields as mandatory up front to minimize these QA tasks/findings.

    2 votes

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  11. It would be helpful to organize the various authoritative sources on the factors page by type, similar to how the sources are organized in Microsoft's Trust Center. See pic for their example.

    2 votes

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  12. Similar to the customer's offline assessment, the external assessors would like to have this ability as well.

    2 votes

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  13. 2 votes

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  14. Hello, I'm having issues uploading the offline assessment to Opt1 – Shearwater Health 2022 Validated Assessment. It's saying 0 rows saved and 0 blank rows were skipped, but not updating the scores

    2 votes

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  15. Add RDS button to the top panel - not intuitive as to how to get back to the options page

    2 votes

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  16. It would be nice that if a CAP is not started that MyCSF would be aware of such and not expect the assessor to do anything at interim. This would include attaching documentation since there is technically nothing for them to review. It is not user friendly to have to attach a document because the old score warrants it when there has not been any work done it.

    2 votes

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  17. Have the ability to have once place where interviewed names would be captured and then when populating the control artifacts, you have the ability to select from a drop down of pre-populated names and titles, instead of having to type each persons name and title for each and every control. This would save time.

    2 votes

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  18. I am the primary contact for my company. The current model requires a client to select me for an assessment or I don't see the assessment. Because of staff turnover I may not have been assigned to a previous assessment. I need to be notified of all assessments my company has and should be a default for all notifications since I am the primary contact.

    2 votes

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  19. For assessments using the new webforms, MyCSF should validate email addresses for VRA and rep letter signatures and report back to the user if that email address bounces (e.g., due to a typo). This will let the user know that they shouldn't wait for a validated report agreement or rep letter signature that didn't ever actually make it to the intended recipient for signature.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Combine the spreadsheets in the HIPAA compliance pack into one spreadsheet.

    2 votes

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