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  1. Field Update
    - Please add "Response Date" column in the table to analyze our SLA matrix
    - "Filter" : Please provide "Select All" checkbox so that by unchecking it we can select the required filter, right now, all fields and data items are marked in "Filter", it takes time to deselect every one of them.
    - Show total count for "All" like you have count specified for other fields e.g. "Approved (3000), Rejected (40)...et.c

    2 votes

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  2. Suggestion to add a document report which can show which document related to Policy, Procedure and evidence. Hence, we can filter out which file(s) was used for evidence and which file(s) were used for P&P.
    Thanks

    2 votes

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  3. Under "Assessment Options" consider rephrasing this question as follows - the "Report Processing" piece being capitalized makes it seem like a specific offering type, which is confusing.
    - From: "Will this Assessment be submitted to HITRUST for Report Processing?"
    - To: "Will this Assessment be submitted to HITRUST for certification?" or something similar.

    2 votes

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  4. Extremely unhelpful targeted help screens. There were questions asked on the help screen that were not answered in the help section. It linked to the general help area and did not provide any answers. Need better targeted help with real answers to the questions you select.

    2 votes

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    0 comments  ·  Help  ·  Admin →
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  5. Unlock Doc Repository when any Task are created during QA

    2 votes

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  6. Currently we cannot identify the control category for a particular control requirement. Subscribers who opt only for 3 month CSF subscription without reporting functionality, we cannot identify the control category. It would be helpful if the control category is included like other details like - Control unique ID, Level and illustrative procedures.

    2 votes

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  7. Assign individual users to a milestone and notify of approaching milestone completion date. This would enhance the functionality of the CAP module to include milestone approach date.

    2 votes

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  8. Put a countdown timer on the expiration date of an account.

    2 votes

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  9. Currently to assign Internal/External inheritance, a user has to select each task item and assign individually.
    Please consider a UI to assign inheritance for multiple task items at one time, making it easier and more efficient for end users to complete in a more respectable time and manner.

    2 votes

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  10. 2 votes

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  11. Like there is for the Linked Documents modal, the header of the modal for Assigned Users, Inheritance Requests, and Diary Entries should indicate the count of the respective items.

    2 votes

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  12. If you try to reset a password on a disabled user account, the system doesn't tell you that the account is disabled and also doesn't send the password reset link. MyCSF should be updated to inform the user that the account is disabled and therefore password reset isn't possible.

    2 votes

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  13. When customer is selecting and inputting data in the Administrative Details and Factors tab have the information button for each question like in 1.0- definition for each org type question and reg factor

    2 votes

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  14. Ability to run a report that mirrors the CSF Summary Changes

    2 votes

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  15. MyCSF should include the data type classification for documents. Example- if a document type is Classified and/or Confidential then only users within the organization should be able to view that document. Should also be a classification type that is acceptable for Assessors to view.

    2 votes

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  16. DIsable the check for the Assessment Required Document (e.g. Rep Letter Timesheet etc..) for the Assessment for Interim purposes.

    2 votes

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  17. If an Account has an offline assessment credit then mycsf should automatically have the excel spreadsheets ready to be downloaded. Assessors should be able to access this page as well only if they have been assigned to the assessment to be an assessor they can access the page to download the offline assessment spreadsheets.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. As part of the Kanban board MyCSF will display the number of times the tool has notified the external assessor that a QA task is pending with them over a time period (eg: 4 notifications sent over 8 weeks). This metric will be visible to HITRUST the customer and the external assessor. Also is predicated on the tool sending messages that a QA task has been assigned to the external assessor (NOT notifications).

    2 votes

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  19. Statements reverted to the client from Assessor should be able to adjust the inheritance weights.

    2 votes

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  20. Define System Documentation in the Glossary of Terms

    1 vote

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