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  1. Similar to waiting for DMV or to see a doctor, continually show assessment status. For example, state there are 30 assessments ahead of our submission, and update as our submission moves up the queue. Or show submitted assessment has an estimated 8 weeks to be viewed by QA assessor and adjust as the assessment gets closer to being viewed. It would be helpful to know this.

    9 votes

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  2. Allow a CAP be assignable to a User in an Organization. This wouldn't permit them to add new CAPs or link to Statements, but would allow them to modify the fields of CAPs they're assigned.

    9 votes

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  3. When you enter your password Google Chrome gives a dialog to save your password which users may or may not choose to do. In addition the way MyCSF is coded it prompts to save one time two factor codes and it should be disabled as there is no reason to save that code ever.

    9 votes

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  4. When doing a bulk upload of documents (screenshots, workpapers, etc.) via a compressed zip archive using the bulk upload functionality, users should be able to automatically associate documents with requirement statements and PRISMA levels (e.g., policy) using a defined folder structure within the archive.

    The folder structure can be something like this:

    -- domain
    --- requirement statement ID
    ---- policy
    ---- process
    ---- implemented
    ---- measured
    ---- managed

    Documents present in these folders would be (a) uploaded, (b) associated with the requirement statement, and (c) tagged to the PRISMA levels

    9 votes

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  5. Date of Submission should be when HT approves Assessment

    9 votes

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  6. MyCSF needs to have a job that runs which ranks the controls on a level of strictness and removes duplicate controls that are less strict when they provide the same coverage. Often times, we see multiple of the same controls (with just a timeframe changed, more requirements than one another, etc.). Removing duplication would help speed up certification.

    Ex: 1141.01bCMSSystem.12 - The organization
    1. disables accounts of users posing a significant risk immediately, not to exceed 30 minutes after discovery of the risk.

    11962.01bNYDOHSystem.3 - The organization
    1. disables accounts of users posing a significant risk within 60 minutes of…

    8 votes

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  7. Can a module and/or alerting capability be built in the QA reservation system to allow External Assessors to see available QA blocks without having to “Modify” an existing customers reservation. This would assist in project planning with prospect HITRUST clients and allow Assessors to see new openings if we are trying to improve a clients QA reservation.

    8 votes

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  8. Similar to the Certification badge icon, create and place new "Inheritance" badge on Org Home page to quickly identify which of the assessment(s) listed have been published for External Inheritance with a hover-over pop-up dialogue box with either of the following content: "Enabled on [Effective Date]" or "Disabled on [Effective Date]".

    8 votes

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  9. Can the tool be updated to send alerts to assessors with access to the assessment when documents are uploaded?

    8 votes

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  10. It would be helpful if the unique id is added, next to the Control Gap Identifier, on the report.

    8 votes

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  11. A search bar present in the "Assessment" page which searches the entire assessment for the given search term. The only search capability currently present are in the documents repository, and it only searches the document descriptions and document names. This new assessment-wide search should consider:
    - customer comments
    - assessor comments
    - requirement IDs
    - requirement statements
    - document names
    - document descriptions
    - CAP responses
    - diary entries
    - scoping factor responses
    - (pretty much everything entered in an assessment)

    8 votes

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  12. for N/A requirements, change to a single "agree with N/A"

    8 votes

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  13. Reporting
    Please allow for a column option for the Illustrative Procedures Report. Much like the Assessment Report (Column).

    8 votes

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  14. Provide assessors the ability to revert entire domains back to clients- even if the feature was only available when the status of the domain is "assessor review pending". This would avoid needing to request HITRUST to revert domains if clients accidentally hit submit too early.

    8 votes

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  15. The ability for customers to create their own tags on the Requirement Statements and sort/filter based upon their custom tags.

    8 votes

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  16. The number of CAPs listed should be clearly displayed at the top of the "Corrective Action Plans" page.

    8 votes

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  17. Add CVID & Illustrative Procedures to the Assessment Report (Column)

    7 votes

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  18. Please add a Date column to the assessment list.

    7 votes

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  19. Linked documents, when downloaded from the linked documents pop-up, are first previewed in the new document preview window, and when downloaded, are presented with a guid-style file name instead of the original name.

    7 votes

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  20. Right now, there is just the requirement statement and many times, if the document is attached in a domain more than once, it isn't even shown in order, so you have to search all around to find the requirement statement rather than just have the requirement number itself carry over into that Linked Statements Document view and easily searchable.

    7 votes

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