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  1. 7 votes

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    3 comments  ·  Other  ·  Admin →
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  2. 7 votes

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    Planned  ·  1 comment  ·  Help  ·  Admin →
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  3. Integrate the Shared Responsibility Matrix (SRM) into the inheritance selection process. Currently, it is feasible for a subscriber to select inheritance for a requirement that is categorized as not inheritable in the SRM. Recently, a customer submitted inheritance, which was ultimately rejected. Upon further research, HITRUST support indicated that the requirement was not inheritable, as described in the SRM. A subscriber should not be able to select inheritance for those requirements defined as not inheritable.

    7 votes

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  4. MyCSF should display the scoring weights that are in use for the assessment object on the assessment page to avoid confusion around which weights are being utilized.

    7 votes

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  5. There are a variety of quality checks imposed, some that require overrides from the assessor team to continue with submission. One of those should be 'scores are already too low to certify'.

    Please add a little flag or warning note at the time of submission to simply say, "You're submitting an assessment for certification, but the scores are too low to certify. Proceed Y/N?"

    Our particular case was due to errors in the inheritance process, but it could happen in other scenarios. Best to alert the assessor and confirm that they are not seeking certification.

    7 votes

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  6. Add notifications when new diary entries are posted to an item that I haven't yet read. It would be great if this was visible at the domain and requirement statement level. It should be user specific - so once I read an entry, it turns the "New" notification off. This way I know when a subscriber leaves me a note or question, and they know when I leave a reply. I also upvoted the tagging option in diaries as this would be be a similar feature, but only if I can tell the difference between items I've read and haven't…

    7 votes

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    • Name fields on the external assessor timesheet should be drop-downs pre-populated with all of the assessor’s users who have access to that object (with the option to still manually type in a name if not in MyCSF).
    • When selected, the CCSFP numbers should auto-populate as well.
    7 votes

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    0 comments  ·  Other  ·  Admin →
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  7. The document replace functionality should also replace document's name (not just document's contents). Right now it appears to replace the document contents but leaves the old document name.

    7 votes

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  8. Capability for Assessors to solicit their Clients to upload evidence into MyCSF for a given Statement.

    7 votes

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  9. Confirmation that an upload is occurring and a progress bar.

    6 votes

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  10. 6 votes

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  11. Add field in Assessment Reports and Custom Dashboards to show if a requirement statement has been inherited.

    6 votes

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  12. Under inheritance section, can a notice be populated to request user's confirmation to verify and confirm the removal of inheritance before removing inheritance, regardless of status. This will help avoid accidental removal of applicable approved inheritance.

    6 votes

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  13. suggest related requirements that may be met with an uploaded document.
    For example, a policy is loaded to support 00.a. A dropdown or picklist would be populated with other 00.a control requirements.

    6 votes

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  14. There is no clear way to create a help desk ticket. When I open the "Need Help?" window there are links to suggest resolving an issue but if the problem isn't listed there's no further link or instructions on how to open and create a ticket for someone to get back to me. You need to make this option available and intuitive.

    6 votes

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    0 comments  ·  Help  ·  Admin →
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  15. When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
    Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…

    6 votes

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  16. CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
    There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
    There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
    It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.

    6 votes

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    This is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative. 

  17. Illustrative Procedures are presented in 'narrative' form. Given that the number of 'elements' in an Illustrative Procedure factors into the scoring formula, might not be optimum as ambiguous results can arise based on individual interpretation of the number of elements (not everyone is a champion sentence parser). Ergo, suggestions for revised Illustrative Procedures could be:
    1) Bulletized elements with a numeric count provided; or
    2) Embedded numbering (e.g. 01, _02, 03, etc.) to identify each salient element again with a numeric count.

    Additionally, dynamically providing enough blank fields (i.e. # of elements * 5 maturities) in client response areas…

    6 votes

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  18. Can you add the External Inheritance status to the main page for the Assessor view also? The status is displayed on our client's view and it would be good to have the same status in the Assessor view so that we can track and ensure our clients indeed submitted the inheritance requests to the external entity.

    6 votes

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  19. When viewing the linked documents for the Requirement Statements, each document should show the date that it was linked without having to go through the document repository especially in situations where we request for additional evidence from the assessor. From some assessments I have done so far, I noticed the assessors do not make reference to the newly linked documents so we have to go to the repository to check the date for all documents to see if any was added outside their testing period. This would really help to save time during QA review.

    6 votes

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