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  1. 1 vote

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  2. There should be a way to "brand" the MyCSF portal by having the ability to upload a (custom) corporate logo.

    1 vote

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  3. Move the linked illustrative procedures button/link to the main expanded view of the individual control, as oppose to having to click "More Info".

    10 votes

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  4. Currently, if we want to maintain our annual reassessment date, we need to submit our assessment on that specific date (i.e., we cannot submit an assessment earlier if it is ready). We should be able to submit at any point and mark the date of the submission, or simply keep the annual assessment date unless a different date is requested.

    9 votes

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  5. Add the anniversary date of certification in the interim assessment object.

    1 vote

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  6. MyCSF should be updated to allow the subscriber the ability to purchase report credits within MyCSF with a check out feature similar to what you have in the HITURST academy.

    1 vote

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  7. Please automate the countersignature from HITRUST of the validated report agreement, subscriber should not have to wait 48 hours or more for this to be countersigned.

    1 vote

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  8. At times our organization has reached our object capacity. We would like to export all of our entire object and reports, but it is currently a manually intensive process. For peace of mind, we want to export everything from a previous object, then archive or delete it. Current the process is manual with reports having to be downloaded one at a time. A bulk download and export feature would be so nice.

    3 votes

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  9. notifications on document change

    1 vote

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  10. domains, this sort order (whether ascending or descending) makes it easier to quickly find specific requirements. This is especially true when working between MyCSF and an assessment test plan (typically during scoring, commenting, and evidence mapping), because test plans tend to feature this sort order also.

    2 votes

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  11. To allow Interim assessments to be "published" for inheritance to show score changes from CAPs validated as addressed and closed OR progress on CAP closure from the orginal valdiated report. This would be advantagous for service providers or clients that rely on vednor/ 3rd party maintaining HITRUST certification and uitilize the portal inheritance feature in the portal to request inheritance on applicable controls based on services being rendered.

    1 vote

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  12. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Add a button/option to the top menu bar (or in the "need help" pop-out to start a support incident. Currently customers need to either chat, email, or call in a support incident and there is no way to directly start a support incident.

    11 votes

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    1 comment  ·  Help  ·  Admin →
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  14. It would help assessors if the unique ID was visible for each task presented in the QA Task List. Currently, we need to drill into each task to uncover what control needs to be addressed. There are tasks related to something not related to a control (i.e. "Scope of the Assessment"), so obviously those would not display a control ID and would show as a empty field value.

    1 vote

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  15. I suggest implementing fine-grain assessment object reversion when subscriber changes (e.g., to requirement scores, NA statements, CAPs, and external inheritance requests) are needed post-submission. Under the current system, it seems that such changes require reversion of the entire object, which then calls for revalidating all requirements (rather than just the updated ones). Fine-grain reversion would support greater assessment efficiency, less rework, and less frustration for subscribers. Also, MyCSF would more accurately reflect workflow status, without resetting the status of previously completed phases/tasks.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I suggest that HITRUST publishes a quarterly release note digest to summarize changes for users. Under the Release Notes section of MyCSF Help, no new notes have been published since June 2021; yet, MyCSF has changed dramatically (especially regarding workflow and status management) since this time. The digests can be published under the Release Notes section, or (even better) emailed to registered MyCSF users.

    1 vote

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  17. change the left to right sort order of assessment presets to align with assurance provided....r2 should be left, i1 center, e1 right.

    1 vote

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  18. In V11, when exporting controls the language removes all formatting and numbering, making it difficult to trace back actions to the sub-requirements. Given the importance of the list breakdown this should be included ASAP. If the formatting is a challenge due to Excel/CSV, the numbering should still be included.

    1 vote

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  19. Can a module and/or alerting capability be built in the QA reservation system to allow External Assessors to see available QA blocks without having to “Modify” an existing customers reservation. This would assist in project planning with prospect HITRUST clients and allow Assessors to see new openings if we are trying to improve a clients QA reservation.

    8 votes

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  20. 5 votes

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