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  1. Add field in Assessment Reports and Custom Dashboards to show if a requirement statement has been inherited.

    6 votes

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  2. Under inheritance section, can a notice be populated to request user's confirmation to verify and confirm the removal of inheritance before removing inheritance, regardless of status. This will help avoid accidental removal of applicable approved inheritance.

    6 votes

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  3. suggest related requirements that may be met with an uploaded document.
    For example, a policy is loaded to support 00.a. A dropdown or picklist would be populated with other 00.a control requirements.

    6 votes

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  4. When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
    Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with…

    6 votes

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  5. There is no clear way to create a help desk ticket. When I open the "Need Help?" window there are links to suggest resolving an issue but if the problem isn't listed there's no further link or instructions on how to open and create a ticket for someone to get back to me. You need to make this option available and intuitive.

    6 votes

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    0 comments  ·  Help  ·  Admin →
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  6. 1 vote

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  7. It would be nice to see if we could have dates of when files are uploaded. It can be very confusing when evidence is similar and there is no reference date of when it got uploaded.

    1 vote

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  8. When selecting the facilities where a platform/system is running, have the option to select all facilities rather than needing to go one-by-one.

    2 votes

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  9. When completing the Platforms/Systems table, some fields are marked mandatory. The Applications & Databases fields are not. However, HITRUST QA requires something to be included here. Please mark these fields as mandatory up front to minimize these QA tasks/findings.

    2 votes

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  10. CAP management, especially when creating cloned objects to simply run hypothetical scenarios or to plan for a future, is far too inefficient.
    There needs to be the ability to "select" via a check box all of the "links" to a CAP and delete them all at once.
    There also needs to be the ability to do the same at the CAP level so that they can be deleted en masse.
    It should not take anywhere from 10-80 (!!!) individual clicks and actions to simply delete a CAP.

    6 votes

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    This is an excellent idea, and it's actually already included in a CAP handling and reporting improvement initiative slated for roll-out a little later this year. I attached a screenshot of the mock-up. Thanks for the feedback and for your patience as we continue to improve the CAP functionality in MyCSF. If you're interested, we're happy to have a call to walk you through the rest of the CAP enhancements included in the initiative. 

  11. Linked documents, when downloaded from the linked documents pop-up, are first previewed in the new document preview window, and when downloaded, are presented with a guid-style file name instead of the original name.

    7 votes

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  12. It would be helpful to organize the various authoritative sources on the factors page by type, similar to how the sources are organized in Microsoft's Trust Center. See pic for their example.

    2 votes

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  13. Map CSF controls to COSO Principles in the HITRUST CSF Authoritative Sources Cross Reference

    1 vote

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  14. It appears that Salesforce does not have an SRM available. As a widely used product it may benefit many subscribers if they published an SRM for use.

    1 vote

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  15. This would allow an assessed entity or assessor to highlight and mark test in documents and automatically create a link to the control requirement statement from which it was accessed and allow them to select the maturity domain that the highlighted text supports. This could also be granular enough to allow it to tie to requirement criteria as defined in illustrative procedures and listed in MyCSF.

    1 vote

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  16. Illustrative Procedures are presented in 'narrative' form. Given that the number of 'elements' in an Illustrative Procedure factors into the scoring formula, might not be optimum as ambiguous results can arise based on individual interpretation of the number of elements (not everyone is a champion sentence parser). Ergo, suggestions for revised Illustrative Procedures could be:
    1) Bulletized elements with a numeric count provided; or
    2) Embedded numbering (e.g. 01, _02, 03, etc.) to identify each salient element again with a numeric count.

    Additionally, dynamically providing enough blank fields (i.e. # of elements * 5 maturities) in client response areas…

    6 votes

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  17. Very confusing whether multiple people can work in an assessment at one time or not. Sometimes save works, sometimes it doesn't and reverts to previous states. Make it clear how it works with clear UX like in google docs.

    1 vote

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  18. remove acccess to previous subscriber's data if non renewal

    3 votes

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  19. Implement a "Preview" CAPs option before a "Generate" CAPs once the assessment is complete to enhance the QA process, allowing for the client to vet the caps and make sure they are confirmed allowing for more completeness, accuracy and integrity to the overall process.

    5 votes

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  20. Can you update the "Change / Cancellation Policy" section on the Reservation tab to include the requirement that your submission date cannot be less than 2 weeks before the QA block selected. This requirement is not written out anywhere online but is enforced.

    1 vote

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