CAP Usability Issues
When using the Filter on CAPs there are some serious usability issues. First, the filter does not dynamically update so when you, for example, filter on Status of "Not Started" and then update said status you are returned to the list with the newly updated CAPs which now have a status of "Started - On Track" displayed in the list, so it requires the user to navigate down every time they enter a new status update for a different record.
Furthermore, the list is limited so you must click the "Load More" button. So after filtering you are presented with data sets that are not actually filtered and the page displays as empty, thus requiring the user to keep clicking the "Load More" button, then to navigate through the already updated records to finally find a record to update.
If mass updates to statuses were allowed there would be some kind of workaround.
Instead the user must perform a lot of "busy work" clicking and scrolling unnecessarily. For an organization where hours = $$$ this is an issue as it increases the cost of HITRUST Certification.
Steve Meallo
shared this idea
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Steve Meallo
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CAP Module Functionality Not Working as Designed