Requesting Inheritance for a Control - Make it easier submit the request.
After deciding that a control was inheritable, we saw the link in the bottom left menu, but when the page displayed there was no active buttons and nothing to indicate that the request had not been submitted to the cloud service provider.
After our inheritance requests sat in pending status for 3 days, we checked with HITRUST support to discover that we must select the Created link at the top, first, and then select the Submit to Vendor button that appears only after the create step in order to properly send the request.
There is an opportunity to eliminate some potential confusion by making the Submit to Vendor button appear without the need for the create step.
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Lee Penn
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