40 results found
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Introduce the notion of CHQP (Assessor firm internal QA) start and end times
There are times when the addition of assessor team quality review pushes past the 90-day window. We get backlogged the same way you do. We always adhere to the 90-day window for accepting and reviewing evidence, and we can demonstrate that reasonably. But it would be helpful if there was some flexibility around the submission date. If we plug in the real dates of assessment, and then submit 91 days after we started testing, the system errors due to >90.
Introducing the notion of the defined assessment window of 90 days, and the CHQP review period (stated dates) might help…
3 votes -
Add Multi-Select of Requirements for Delegating Responsibilities
There needs to be a half-way point between the requirement statement and domain level for delegating responsibilities. It would be nice to have the ability to select multiple requirement statements within a domain and then delegate those statements rather than completing each one individually.
3 votes -
Both assessor and customer must approve submission
I'd like to see the submission to HITRUST workflow be expanded to require that both the external assessor AND the customer approve the submission of the assessment object to HITRUST.
3 votes -
[BL] Continuous Monitoring Module
Allow users to schedule requests for updates from delegated users of a Statement. A filtered view of their Statements would need to be extended to them with a clearly labeled due date.
3 votes -
Unable to save the progress.
Unable to save the progress after uploading the documents.
2 votes -
Post Submission QA Tasks
It would be helpful to partially unlock the specific items/areas that QA has assigned tasks to post submission. Currently, we have to request help from the support team and it prolongs the process of QA unnecessarily.
2 votes -
Show # of Assigned Users, Inheritance Requests, and Diary Entries in Header
Like there is for the Linked Documents modal, the header of the modal for Assigned Users, Inheritance Requests, and Diary Entries should indicate the count of the respective items.
2 votes -
[BL] Due Dates for User Delegation
Allow a User to specify the due date of a Statement that has been assigned to an individual. Notifications centered around these Statements 7310 days from deadline.
2 votes -
[BL] Reminders to Assessors of open tasks
As part of the Kanban board MyCSF will display the number of times the tool has notified the external assessor that a QA task is pending with them over a time period (eg: 4 notifications sent over 8 weeks). This metric will be visible to HITRUST the customer and the external assessor. Also is predicated on the tool sending messages that a QA task has been assigned to the external assessor (NOT notifications).
2 votes -
Unable to save the progress
Unable to save the progress after uploading the documents. The Response Status: External assessor review pending. Please link evidence to the implemented level
1 vote -
1 vote
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Automate the validated report agreement countersignature from HITRUST
Please automate the countersignature from HITRUST of the validated report agreement, subscriber should not have to wait 48 hours or more for this to be countersigned.
1 vote -
Review sign off
Add a checkbox or field for external reviewers to sign off on requirement statement after they have reviewed them.
1 vote -
Delegation Percentage indicator
delegation percentage graph
1 vote -
Show internal assessor scoring
show indication of who entered customer scoring- customer or internal assessor
1 vote -
[BL] Delegate Maturities
Capability to delegate specific maturities of a Statement
1 vote -
[BL] Submitted Date in Sidebar
Update the submitted by attribute on the sidebar to also log the date it was submitted.
1 vote -
[BL] Unique ID added to Linked Statements Modal
Include the Unique ID with the Statements list within the Linked Statements component
1 vote -
[BL] Set Approving Manager for User
Allow an Account Admin or Assessment Lead to define a User's Approving Manager. These would require the Approving Manager to approve or reject the Scores as they were saved within MyCSF.
0 votes -
[BL] Submit Statements in unfinished Domains
Functional change that allows a user to submit Statements in a domain that isn't fully answered yet. This would go for both Responses for Assessor and QA as well.
0 votes
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